Shipping policy
Thank you for shopping with ZappyCart. We are committed to delivering your orders safely and on time.
Order Processing
- Orders are usually processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Time
- Estimated delivery time is 4–7 business days depending on your location.
- Delivery times may vary during high-demand periods, festivals, or due to courier delays.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS to track your shipment.
Delayed or Lost Shipments
- If your order is delayed, please allow additional time due to courier or logistics issues.
- In case of lost shipments, contact us and we will assist you as quickly as possible.
Incorrect Address
Customers are responsible for providing accurate shipping details.
ZappyCart is not responsible for delivery issues caused by incorrect or incomplete addresses.
Damaged Package
If you receive a damaged package:
- Please contact us within 24 hours of delivery.
- Share photos/videos of the package for quick support and resolution.
Contact Us
For shipping-related questions or support, contact: